General
What countries does MarzPay support?
Uganda, Kenya, Rwanda, DRC, Zambia, Cameroon, Benin, Côte d’Ivoire, Gabon, Congo-Brazzaville, Senegal, and Sierra Leone.
General
General
What currencies are supported?
UGX, KES, RWF, CDF, USD, ZMW, XAF, XOF, and SLE.
General
General
How do I get started?
Sign up at the MarzPay Dashboard, complete KYC, get your API keys, and start with Sandbox Mode.
Getting started
Getting started
Technical
Do I need PCI-DSS compliance?
Only if you handle raw card data. Use the redirect URL method for card payments to reduce compliance scope.
Technical
Technical
Can I test without real money?
Yes. Use Sandbox Mode with sandbox API keys to test all endpoints without processing real transactions.
Technical
Technical
How do I verify webhooks?
Verify the
Technical
x-marzpay-signature header using your webhook signing secret and HMAC-SHA256.Technical
Are webhooks retried?
Yes. Up to 5 attempts with exponential backoff if your endpoint does not return HTTP 200.
Technical
Technical
Payments
How long do collections take?
Typically 30 seconds to 2 minutes. The customer must approve the payment on their phone.
Payments
Payments
How long do disbursements take?
Typically 1-5 minutes for mobile money. Bank transfers take 1-3 business days.
Payments
Payments
Can I refund a payment?
Refunds are processed through the Dashboard or by contacting support. API refund endpoints coming soon.
Payments
Payments
Fees
How much do collections cost?
Fees vary by country and network, typically 0.8% to 2.0% of the amount. See Public Pricing for details.
Fees
Fees
Are there fees for airtime and data?
No. Airtime and data bundle purchases are free.
Fees
Fees
Support
Need more help? Contact us:
Phone
(+256) 790 809 954
Support
Support
API Playground - Test all endpoints live